Your privacy is important to us. This website, Wakesurfer.com (the “Site”), is owned and operated Wakesurfer LLC (“Wakesurfer”). This Wakesurfer Privacy Policy (“Wakesurfer Privacy Policy” or “Privacy Policy”) applies to information collected through the Site and describes how we collect, use and disclose information that we may obtain about you (“Personal Information”) through the Site. When you provide Personal Information to us via our Site, we protect it according to this Privacy Policy and do not willfully disclose Personal Information about you to any third party, except in the limited circumstances permitted by this policy. By using this Site, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy. If you do not agree to this Privacy Policy, do not use this Site.

Wakesurfer does not sell, rent, or loan any Personal Information regarding its customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.

 

The Personal Information We Collect

We may collect the following types of information when you browse this Site, any other Wakesurfer website, or any affiliate site:

Personal Information you provide directly when you fill out a form or make an online order, inquire about Wakesurfer products, or request Wakesurfer support or services, or via any e-mail messages you send us, including personally identifiable information such as your name, contact information (phone and fax numbers, address, and email address), ordering information, and payment data.

Personal Information you provide directly, including personally identifiable information you submit through this Site as part of the purchase process.

Passively collected information, including through the use of “cookies” described below, such as IP addresses, web browser and operating system information, date and time of visits, and the web pages your Internet browser visits when browsing this Site, any other Wakesurfer website or any affiliate site; click-through information related to Wakesurfer emails and related marketing activities; and aggregate, non-personally identifiable information, such as the number of hits per week or per web page.

 

Cookies

“Cookies” are small text files that store information about your interactions with a particular website, either temporarily (known as a “temporary” or “session” cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a “permanent” or “persistent cookie”). Cookies can make it easier to use a website by allowing servers to access certain information quickly:

Session cookies can be used to help a user’s browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., a website of an affiliated company) and can give helpful information.

Persistent cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to reenter this information each time they visit a website.

This Site may use both session/temporary cookies and persistent/permanent cookies for many reasons, including to store information that allows us to offer you better customer service and to navigate through the Site with ease. We may combine information collected via cookies with your personally identifiable information. In most instances, you can configure your browser to reject cookies or to be notified of cookies you receive and choose to accept or not. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Site or enjoy certain conveniences at this Site.

 

The Way We Use Personal Information

Wakesurfer uses Personal Information you have provided directly or information we collect indirectly online about you for marketing purposes in the following ways:

For Personal Information you provide directly online, or through email messages, relating to inquiries about products, ordering products, requests for support or services, or downloading products, we use the information to engage in and process transactions with you, to respond to your inquiries and requests, to provide information on Wakesurfer products and services, to provide information on Wakesurfer’s partners offering Wakesurfer’s services and products and to provide customer support activities. Before we use your Personal Information, we will give you the opportunity to choose whether or not you allow Wakesurfer to use your Personal Information in such ways described in this Privacy Policy. You may at any time choose to stop receiving Apache’s emails relating to our marketing materials by following the unsubscribing instructions contained in the emails we send to your attention. You can also unsubscribe by sending an email to customerservice@www.wakesurfer.com and requesting the removal of your name from Wakesurfer marketing lists.

Some of Wakesurfer products and services may be advertised by third parties. In the U.S. and other jurisdictions with similar laws, we will only share your Personal Information if you have not expressed your preference by opting out of having your information shared. In all other jurisdictions, we will only share your Personal Information if you have agreed to allow us to share your information with third parties. You have the opportunity to choose to not receive such marketing materials from third parties by updating your subscription preferences on the Site.

Wakesurfer informs you that when you agree for your information to be shared and used by third parties, then these third parties are responsible for handling your information. Personal Information you provide online may be provided to third parties working on Wakesurfer’s behalf, such as Wakesurfer partners, data processors, and advertisers. Therefore, we recommend that you familiarize yourself with their privacy policies available online so you understand how Wakesurfer partners will use, collect and handle your information.

 For Personal Information you provide online, including actions or clicks from hyperlinks and subscriptions, we may use the information to customize future communications and web pages in accordance with communication preferences you have established with Wakesurfer.

For some registration, email and data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.

For Personal Information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.

 

When We Share Your Personal Information

Wakesurfer shares information for business and marketing purposes only on a need-to-know basis and only with: (a) its own employees, contingent workers, and worldwide offices; (b) the customer from which Wakesurfer received the information; (c) Wakesurfer distributors, resellers, third parties software vendors, subcontractors, consultants, and third-party service-provider companies, that have agreed to safeguard such information in a like manner to the way that Wakesurfer safeguards such information and that have agreed to confidentiality terms with Wakesurfer or that have entered into arrangements with us to provide the services described in this Privacy Policy; and (d) other entities authorized to have access to such information under applicable law or regulation.

Wakesurfer may disclose your Personal Information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with local law.

Wakesurfer may receive information about you from third parties. For example, if you are on another website and you opt-in to receive information from Wakesurfer, that website will forward to us your e-mail address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow us to collect (or the third party to share) information about you, including Personal Information. In addition, we may receive information about you if other users of a third party website give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connections” web page, profile page, or similar page on a social networking or other third party website or interactive service.

We may also supplement the information we collect about you through the Site with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from these third parties with information we collect through the Site. In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.

 

Opting Out

You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (i) sending us an e-mail at customerservice@www.wakesurfer.com with the word “Remove” as the subject header; (ii) calling us at 1-833-844-9253; or (iii) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 30 days of the date on which we receive it.

 

Our Commitment to Data Integrity and Security

Wakesurfer is committed to protecting your privacy. Wakesurfer processes your Personal Information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, we take reasonable steps to make sure that the information is accurate, complete, current and otherwise reliable with regard to its intended use. However, Wakesurfer expects that you will update their personal information with Wakesurfer as necessary.

If you wish to verify, correct, or update any of your personal information collected through the Site, you may edit your profile preferences or contact us at the above address or e-mail. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Site. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

Wakesurfer takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of information. This includes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information.

 

Links to Unaffiliated Third Party Websites

This Site may contain links to unaffiliated third party websites. If you link to or otherwise visit any other websites managed by third parties, Wakesurfer encourages you to review the privacy policies that may be available on these websites. You understand that Wakesurfer has no control over those websites and is not responsible or liable for the policies and practices followed by such third parties. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other websites may send their own cookies, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Site (including those linked to through an email or social networking page).

 

Children

 The Site is not directed to children under 13 and we do not knowingly collect personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
 
 

Security of Your Information

We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Site and provide us with your information at your own risk.

Changes

We periodically update the features of our Site to better serve you and all our customers. We reserve the right to change this Privacy Policy without advance notice and any modifications are effective when they are posted here. The date of the newest version will be posted below. Please check back frequently, especially before you submit any personally identifiable information at this Site, to see if the Privacy Policy has changed. By using our website, you indicate your understanding and acceptance of the terms of the Privacy Policy posted at the time of your use.

 

Contact Us

If you have any questions, please contact us by sending an e-mail to customerservice@www.wakesurfer.com with the subject line heading of “Privacy Policy Request”.